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How to Improve Customer Experience Using Personalisation

By Chet Velani

What does personalisation mean in your business? Is it using someone’s first name in an email? Or are you making sure your services fit your customers like a tailored suit? More and more people now...

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The FCA Pensions TechSprint: Making Collaboration a Success

At the end of last month, our TechSprint team headed up to Edinburgh with one goal. And that was to see how they could collaborate with other people to solve problems in the pensions industry. With...

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By Chet Velani

Putting Some Big Plans into Place for 2019

So, it’s back to work week. We hope that, like for us, at least some of the new year’s resolutions are still intact. And as usual, we’ve pulled together some of the highlights from the last 12 months...

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By Chet Velani

More Insights

FinTech Connect: A Hub of Sharing Ideas

Witnessing a Commitment to Transformation at Wealth 2.0

The FCA Pensions TechSprint: in the Spirit of Collaboration

A not-so-quiet Summer for the financial markets

EValue launch new drawdown solution featuring personalised digital assistant, Fin

Assessing the implications of a "No-Deal" Brexit

Economic Developments During the Quarter

How might consumers manage Drawdown Income for better outcomes?